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National Facilities

AFSA offers world-class facilities to support modern dispute resolution. Whether in-person or online, our infrastructure ensures a seamless, high-quality experience for all participants.

Download Facilities Brochure

Sandton (AFSA Headquarters)

Grindrod Tower, 8A Protea Place, Sandton, Johannesburg

View locations

Pretoria

Groenkloof Chambers, 205 Florence Ribiero Ave, Groenkloof Ext 11

Cape Town

8th Floor, 38 Wale Street Chambers, 38 Wale Street, Cape Town

Key Facility Features

Remote Hearing Facilities

Zoom Remote Hearing Platform
AFSA provides a fully licensed Zoom remote hearing platform as part of our administrative package at no additional cost. For all remote hearings the IT support is on standby to assist with connectivity, configuration, or user queries.

Download the remote hearing protocol.

Room Options & Capacities

Room Capacity Rate Per Day (Excl. VAT)
Africa Room 50 R6 500
Alabama Room 20 R5 500
Griqua Room 20 R5 500
China Room 18 R5 500

Note: Rooms can be booked by day, week, or longer

Document presentation
Parties can use the Share Screen function to display specific documents or their entire desktop to witnesses, the tribunal, or all participants. This allows for clear, focused document examination in real time.

Simultaneous interpretation
Zoom’s interpretation function provides separate audio channels for interpreters. Participants simply select their preferred language channel and can choose whether to hear the original floor audio at a lower volume.

Breakout rooms
Up to 50 breakout rooms can be created, enabling:

    • Private party consultation rooms
    • Tribunal deliberation rooms
    • Separate rooms for experts or interpreters
      The host can assign participants automatically or manually and move between rooms as needed.

Recording options
With the tribunal’s and parties’ consent, hearings can be recorded (audio and/or video). Recording rights can be restricted so that only the host is able to record, ensuring proper control of the official record.

In-meeting chat
Zoom’s chat function allows written communication during the session. Messages can be sent to all participants or privately between individuals. Private messages are not visible to the host or other attendees.

Flexible viewing modes

  • Gallery view displays up to 49 participants on one screen, helpful for larger hearings.
  • Speaker view keeps the current speaker prominent.
  • Mini window view allows users to minimise the video while keeping it visible over other applications.

Terms and Conditions

Confirmation & Payment

  • Once your application has been received by AFSA, you will receive an invoice with a reference number for payment.
  • Please include your reference number and email the proof of payment to selina@arbitration.co.za.
  • Room booking fees are payable on receipt of invoice. Room booking will not be confirmed and will not be held unless the full payment is deposited with AFSA within five days of the invoice. Timeous payment of the deposit is required to secure the booking.
  • Kindly note that half of the payment is non-refundable. However, should the matter not proceed and advice in writing is given to AFSA to cancel the booking 30 days prior to the booked date, then the remaining half will be refunded.

Photocopying

  • Upon request, our receptionist will issue a code for the photocopying machine to each party in your matter.

Recording

  • Available through the Zoom platform.

Enquire Now

All bookings require confirmation of payment to secure. A 50% non-refundable deposit is applicable. Full payment must be received within five days of invoicing.

For quotes, room availability, or to complete a booking:

Complete our enquiry and booking form

“At the Arbitration Foundation of Southern Africa (AFSA), we understand that the right environment can significantly enhance the arbitration and mediation process."

About us

AFSA administers trusted, confidential dispute resolution across Southern Africa and beyond, managing domestic and international disputes through world-class mediation, arbitration, and related processes with integrity and efficiency.

The Arbitration Foundation of Southern Africa (AFSA) is a non-profit dispute resolution authority that administers and manages the confidential resolution of a wide range of domestic and international disputes through administered mediation, arbitration, and related processes. AFSA’s head office is in Sandton, Johannesburg, with branch offices in Cape Town, Pretoria, Durban, and the Garden Route.

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