Mediation

AFSA’s administered mediation delivers confidential, collaborative resolutions by accredited mediators. As an RMO, AFSA aligns with the Gauteng High Court Mediation Protocol.

AFSA Mediation Rules

AFSA’s Mediation Rules provide a clear, structured, and transparent framework, ensuring fairness, efficiency, and consistency throughout the mediation process.

Code of Conduct

AFSA’s Mediation Code of Conduct sets the ethical standards for mediators, ensuring neutrality, integrity, and accountability in every mediation.

Recommended Clause

AFSA’s Recommended Mediation Clause provides parties with a clear, practical way to incorporate mediation into contracts, ensuring access to a structured and reliable dispute resolution process.

Appointment Only Mediation Process

The appointment-only mediation option indicates how parties may benefit from AFSA’s institutional support in the appointment of a suitable mediator.

Administered Mediation

This section sets out the structure and benefits of the administered mediation process, which is designed to provide end-to-end institutional support to parties engaging in mediation.

Court-Annexed Mediation

This section clarifies questions regularly raised regarding mediation under the Gauteng High Court Mediation Protocol.

Mediation Request Form

The AFSA Mediation Request Form is a structured way to initiate mediation, ensuring all essential details are captured to start the process efficiently. Available in both Word and as a PDF.

AFSA Model Mediators Agreement

The AFSA Model Mediator’s Agreement sets out the terms of appointment, ensuring clarity, fairness, and transparency for both parties and the mediator.

Mediators Documents

For quick access to the Statement of Impartiality, Code of Conduct, Mediators Report, Minutes of Mediation, AFSA Mediation Request Form.

AFSA Mediation Panel

The AFSA Mediation Panel comprises accredited, experienced mediators who uphold the highest standards of professionalism, neutrality, and expertise across a wide range of disputes.

AFSA Mediation Graduates

AFSA Mediation Graduates are practitioners who have completed the AFSA Mediation Module part of the Advanced Programme in Alternative Dispute Resolution offered in collaboration with the University of Pretoria.

Appointment of Mediators Criteria

AFSA’s Appointment of Mediators Criteria and Panel Application Form outline the standards for admission to the Mediation Panel, ensuring only qualified, ethical, and experienced practitioners are accredited.

Mediation Document Downloads

For quick access to a range of mediation documents in PDF and Word templates related to  mediation.

Mediation Court Annexed Competency

AFSA’s mediation policy on Court-Annexed Learning and Competence requirements.

Competency Certificates

List of mediators certified by AFSA, recognising their training and competency.

Complaints and Disciplinary Process

This document sets out the procedure to be followed by the Arbitration Foundation of Southern Africa (AFSA), acting in its capacity as a Recognised Mediation Organisation (“RMO”), when dealing with and processing complaints lodged by litigants or members of the general public against mediators accredited in terms of the Mediation Directive of the Gauteng Division of the High Court (“the Directive”).

Mediation Protocol

The Gauteng Mediation Protocol establishes a framework for court-annexed mediation.

Annexure A List of RMO’s

Annexure A to the Gauteng Mediation Protocol sets out the official list of Recognised Mediation Organisations (RMO List).

Justice Through Mediation

Creating a pathway to faster, fairer, and more accessible mediation, while building the next generation of mediators under the mentorship of South Africa’s most experienced legal professionals.

AFSA’s administered mediation is a confidential, collaborative process led by accredited mediators that helps parties resolve disputes while preserving relationships.”

About us

AFSA is the national and regional leader in its field and is named as the preferred dispute resolution authority in the King III Report on Corporate Governance.

The Arbitration Foundation of Southern Africa (AFSA) is a non-profit dispute resolution authority that administers and manages the confidential resolution of a wide range of domestic and international disputes through administered mediation, arbitration, and related processes. AFSA’s head office is in Sandton, Johannesburg, with branch offices in Cape Town, Pretoria, Durban, and the Garden Route.